Support
Practical help from wording review through fitting, delivery and aftercare.
Before production
Check spelling, punctuation, capitalisation and delivery details before checkout. Product pages show character limits, material choices, sizes and production time. If a requested proof is part of the order, approve it before cutting begins.
Fitting and surfaces
Clean, dry and test the surface first. Adhesive pads need a flat, sound, non-porous surface and cannot compensate for loose paint, textured render or moisture. Standing bases need a level surface beyond children's reach. Products are not statutory safety signs.
Production and tracking
Production normally takes 2–10 business days as stated on each item. Tracking is emailed after carrier acceptance. International customs can add time and may charge the recipient duties or import fees.
Damage or production error
Keep the packaging and take clear photos of the whole item, shipping label and affected area. Contact us with the order email within 14 days where reasonably possible so we can arrange replacement or refund under the Returns Policy.
Talk to customer care
Email support@signrighthighe.shop, call +44 7503087654, or use the Contact form. Include the email used at checkout and an order or payment reference. Never send full card details.
SIGNRIGHT (HIGHLAND) LIMITED, trading as Markwell
8 Essich Meadows, Scotland, IV2 6EW, United Kingdom
